Email: Please use the green support contact form on the right of your screen or email us directly at GPSTravelMaps Support and our friendly and knowledgable support staff will assist you as soon as possible.
Chat: If one of our support staff is online, you'll see a small window in the bottom left corner of your screen. Click on it to open a chat dialogue.
Wondering if your GPS unit is compatible with our maps? Click here to view a list of compatible devices.
Frequently Asked Questions
If you have a question about installation, functionality, or are having any other trouble with your map, please have a look at our Frequently Asked Questions page.
Our number 1 most frequently asked question is as follows:
How can I view my new map on my Garmin nüvi GPS unit?
Use one of the following steps to view the map in your GPS:
- At the main screen, choose the following: Tools → Settings → Map → Map Info. You will now see a list of all maps installed on your GPS including your new map from GPSTravelMaps.com. Uncheck all maps except the one you would like to view.
- At the main screen, choose the following: Where To → Near… → A Different City → (Input or select a city that you want to view.) → Browse Map (Scroll down to find Browse Map. Browse Map is different than View Map from the main screen).
- You should now see the city you selected. ZOOM IN to see more map detail; ZOOM OUT to see more area. (As you zoom out you will see less detail on the map; for example, you may not be able to see roads.) You can browse the map and see different areas by dragging your finger across the screen.
- Alternately, in the View Map screen, you can also zoom out to the country extent. Then, drag your finger across the screen to bring into view the place on the globe where your new map is and zoom back in. Map detail will begin to appear as you zoom in closer.