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Boulders Beach, Simonstown, South Africa. Image by Aaron Young/GPS Travel Maps. ©2009.

Frequently Asked Questions

Below are some answers to some frequently asked questions about our GPS maps.

What do I need to use one of the maps for my travels?

A mapping GPS manufactured by Garmin will do the trick! It does not matter if it has a color or black & white screen, the maps will work regardless. Garmin's Basecamp desktop software is also required. Maps install into Basecamp and then are transferable to your Garmin GPS unit.

What do I do once I have purchased a map?

Upon receiving a confirmation email that the map sale was confirmed, download the ZIP file and extract it. Inside the folder you will find three documents: installer, readme.txt and license.txt. Run the installer and follow steps to install map onto your computer in Basecamp software. After successful installation, the map will be viewable in Basecamp and transferable to your GPS unit. You can also find detailed instructions here for more help.

Can I install the map into any folder I want on my computer?

No. The map contains multiple files, some of which are linked to the Basecamp application automatically and need to follow the path that is created during installation. If you changed the path during installation, please uninstall maps using the uninstaller included and re-install using the default file path.

Is it safe to purchase the map online?

Yes. The webstore uses a secure server, which encrypts all of the customer’s personal information including name, address and credit card number. Encryption ensures that no one can access or use personal information in an unauthorized manner. Once checkout begins, and credit card information is asked for, you will see a lock symbol in your browser assuring you that it is a secure site to purchase from. Security can also be verified at anytime by clicking on the Thawte and TRUSTe symbols within the page. Paypal is also a very secure way of purchasing our maps.

*Note: Merchant services provided by Payloadz.com and Mindvision, Inc. for GPSTravelMaps.com

Do the maps support auto-routing function in GPS?

Yes. This function will allow the user to receive turn by turn directions to their destination.

How often are maps updated?

Maps are updated depending on information available to include in updates and the need to respond to concerns about map functionality. Most maps are updated every two months. All update notes are available online and within the readme document.

Can I request a specific map for my travels?

Yes! Please contact us and specify what areas you would like a map for. We will try our best to give you a good estimation if it is possible to make a map for you before you leave. We have done it before, and always welcome suggestions on where maps should be offered for.

What if I find an error in the map?

We apologize. Please send us as much information about the error as possible (including gps points & tracks) and we will work to correct it for the next release of the map. We will also send you an updated version of the map with your correction in it for free.

What data formats do you accept data in?

Just about any format you have the data in, be it from .gpx to .kml to .gdb to .shp to paper maps. If you have data you want included in a map, send it along and we'll send you the map update for free.

Do you have plans to release your maps for other GPS units?

Yes. However, at the present time the maps are only compatible with Garmin mapping GPS units.

Do your maps work with Apple computers?

Yes. The maps will install into Garmin Roadtrip and Basecamp desktop software. Native Mac format installers are available for all maps through the purchase section of map pages.