frequently asked questions
What do I need to use one of the maps for my travels?A mapping GPS manufactured by Garmin will do the trick! It does not matter if it has a color or black & white screen, the maps will work regardless. Garmin's Mapsource Trip & Waypoint Manager desktop software is also required. Maps install into Mapsource and than are transferable to your Garmin GPS unit.
What do I do once I have purchased a map?
Upon receiving a confirmation email that the map sale was confirmed, download the ZIP file and extract it. Inside the folder you will find three documents: installer, readme.txt and license.txt. Run the installer and follow steps to install map onto your computer in Mapsource Trip & Waypoint Manager software. After successful installation, the map will be viewable in Mapsource and transferable to your GPS unit.
Can I install the map into any folder I want on my computer?
Unfortunatly no. The map contains multiple files, some of which are linked to the Mapsource application automatically and need to follow the path that is created during installation. If you changed the path during installation, please uninstall maps using the uninstaller included and re-install using the default file path.
Is it safe to purchase the map online?
Yes. The webstore uses a secure server, which encrypts all of the customer’s personal information including name, address and credit card number. Encryption ensures that no one can access or use personal information in an unauthorized manner. Once checkout begins, and credit card information is asked for, you will see a lock symbol in your browser assuring you that it is a secure site to purchase from. Security can also be verified at anytime by clicking on the Thawte and TRUSTe symbols within the page.
*Note: Merchant services provided by Mindvision, Inc. for GPSTravelMaps.com
Do the maps support auto-routing function in GPS?
No. In order to provide maps at a low price for your trip, the maps do not provide routing detail in your GPS. The road, trail and land feature detail is of a much higher quality than the GPSs' basemap and this allows you to get more use and enjoyment out of your GPS while on holiday. We are sorry to not be able to offer this function as it is cost prohibitive at this time.
How often are maps updated?
Maps are updated depending on information available to include in updates and the need to respond to concerns about map functionality. All update notes are available online and within the readme document.
Can I request a specific map for my travels?
Yes! Please contact us and specify what areas you would like a map for. We will try our best to give you a good estimation if it is possible to make a map for you before you leave. We have done it before, and always welcome suggestions on where maps should be offered for.
What if I find an error in the map?
We apologize. Please send us as much information about the error as possible (including gps points & tracks) and we will work to correct it for the next release of the map. We will also send you an updated version of the map with your correction in it for free.
Do you have plans to release your maps for other GPS units?
Yes. However, at the present time the maps are only compatible with Garmin mapping GPS units.
Do your maps work with Apple computers?
Yes. Using Garmins Mapconvertor software, the maps will install into MapManager and Bobcat. Native Mac format installers will be coming soon onto webstore for direct purchase and installation without windows.
How can I contact GPSTravelMaps.com?
Through the contact link at the top of each page.
Maps
are the property of the mapmaker. License agreements apply
where applicable.
Garmin
& Mapsource are trademarks of Garmin International.
